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Submit help request for assistance with problems in the high performance computing environment
CCR Username
What is the requestor's CCR username? UB users, this is your UBIT username. If not known, enter "unknown" here
HPC Service Type
Select which service you need help with
Containers
Data transfer
Hardware issue
Job submission error
Job submission question
Job completion error
Job usage question
OnDemand
Software
SSH
Storage
Other
JobID
What job ID or IDs is this ticket referencing?
Job File Location
Please provide the subdirectory name where you've placed your job-related files (bath script, input file(s), output file(s)) in /vscratch/ccr-help. We recommend /vscratch/ccr-help/[CCRUsername]
Compute Node Name
List of nodes determined to be directly related to the service request.
Subject
Brief summary or subject of ticket
Description
Enter the full details of the problem or issue you're reporting, including any appropriate circumstances or supplementary information that may aid in resolving it.
Press Alt + 0 within the editor to access accessibility instructions, or press Alt + F10 to access the menu.
Attachment
File attachments associated with the ticket.
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Other Fields
Your name
Your first name
Your last name
Your email address
Verification Code