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Account and Access Assistance
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Get help with account or access issues
CCR Username
What is the requestor's CCR username? UB users, this is your UBIT username. If not known, enter "unknown" here
Account issue type
What type of account or access problem are you having?
Can't create an account
Can't verify my account
Can't login to ColdFront, IDM portal, or OnDemand
Can't reset my password
Two factor authentication not working
Allocation question or problem
SSH issues
Other
Subject
Brief summary or subject of ticket
Description
Enter the full details of the problem or issue you're reporting, including any appropriate circumstances or supplementary information that may aid in resolving it.
Press Alt + 0 within the editor to access accessibility instructions, or press Alt + F10 to access the menu.
Attachment
File attachments associated with the ticket.
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Other Fields
Your name
Your first name
Your last name
Your email address
Verification Code