Popular Services
Request new software or get updates to existing software, including upgrades, license renewals or re-installs.
Request EAB Navigate access, new features, and issues.
Request a digital signature for your UBmail.
Request help using your UBITName@buffalo.edu email account, used for official campus communication.
Report issues with Zoom or request a temporary license for webinars or large meetings
Report problems connecting to Wi-Fi, including eduroam (UB's fast and secure network).
Locked out of Duo Two-Step Verification? Request a Duo Bypass Code from the UBIT Help Center.
Request to change your UBITName. Certain restrictions apply.
Request help with setting up and/or running your technology event.
Technical support for UB Learns (Brightspace), and learning technology integrations.
Request help resetting your UBITName password.
Report a UBbox issue or outage, or request an increase in UBbox quota.
LISTSERV® is a commercial mailing list management system that allows you to subscribe to or create, manage and control an electronic mailing list. LISTSERV® mailing lists are available for official UB academics, business and clubs.
Report issues using the UBVPN virtual private network (VPN) when accessing certain UB services such as UBfs and My Virtual Computing Lab from off campus.
Virus or Malware remediation for students and personal devices.
If your print job does not print properly, contact Wepa support from 7:00 a.m. - 7:00 p.m.
Report and issue with the School Information Portal (SIP).
Request support for Microsoft licensing issues only, not for purchasing new licenses. UBIT provides licenses for all current faculty, staff, students, and actively teaching adjunct faculty.
Report issues using HUB, an application used to manage class registrations, grades, financial aid, personal information, and view unofficial transcripts.
Get help configuring UBmail on your phone or tablet.