Popular Services
Technical support for UB Learns (Brightspace), and learning technology integrations.
Request creation of an exception UBmail account for departmental, group, event, or administrative use.
Support for recording and live streaming in School of Law controlled classrooms.
Request help using your UBITName@buffalo.edu email account, used for official campus communication.
If your print job does not print properly, contact Wepa support from 7:00 a.m. - 7:00 p.m.
Request EAB Navigate access, new features, and issues.
Request support for Microsoft licensing issues only, not for purchasing new licenses. UBIT provides licenses for all current faculty, staff, students, and actively teaching adjunct faculty.
LISTSERV® is a commercial mailing list management system that allows you to subscribe to or create, manage and control an electronic mailing list. LISTSERV® mailing lists are available for official UB academics, business and clubs.
Report issues with Zoom or request a temporary license for webinars or large meetings
Locked out of Duo Two-Step Verification? Request a Duo Bypass Code from the UBIT Help Center.
Request help resetting your UBITName password.
Report problems connecting to Wi-Fi, including eduroam (UB's fast and secure network).
UB and Box have signed a business associate agreement (BAA) in order to permit the storage of SUNY HIPAA regulated data in UBbox.
Review UBIT hardware standards for students.
Request a call handler to answer calls, greet callers with recorded prompts and provide them with information and options, route calls, and take messages.
Report issues using HUB, an application used to manage class registrations, grades, financial aid, personal information, and view unofficial transcripts.
Report a UBbox issue or outage, or request an increase in UBbox quota.
Request the creation of a student organization.
This form is a request for support or consultation. Law IT will work with the requestor to accommodate needs while adhering to established policies, some restrictions may apply.
Request a hunt group, which allows incoming calls to a specific target number, such as a main department number, to be answered by a defined group of staff members.
Get help configuring UBmail on your phone or tablet.
Request help with setting up and/or running your technology event.