Popular Services

Report issues using HUB, an application used to manage class registrations, grades, financial aid, personal information, and view unofficial transcripts.


Request creation of an exception UBmail account for departmental, group, event, or administrative use.


Request help with Technology Classrooms


Request EAB Navigate access, new features, and issues.


Connect to HUB from your office computer or a UB-owned laptop.


Request new software or get updates to existing software, including upgrades, license renewals or re-installs.


Request to change your UBITName. Certain restrictions apply.


Support for recording and live streaming in School of Law controlled classrooms.


Request help using your UBITName@buffalo.edu email account, used for official campus communication.


Request equipment for temporary loan.


Request help resetting your UBITName password.


Report problems connecting to Wi-Fi, including eduroam (UB's fast and secure network).


Report issues using MyUB.


LISTSERV® is a commercial mailing list management system that allows you to subscribe to or create, manage and control an electronic mailing list. LISTSERV® mailing lists are available for official UB academics, business and clubs.


Get help configuring UBmail on your phone or tablet.


Request help with setting up and/or running your technology event.


Report issues with Zoom or request a temporary license for webinars or large meetings


Reserve a portable "hot spot" for presentations, speeches, meetings or events that are out of range of UB's Wi-Fi.


Report a UBbox issue or outage, or request an increase in UBbox quota.


This form is a request for support or consultation. Law IT will work with the requestor to accommodate needs while adhering to established policies, some restrictions may apply.


Locked out of Duo Two-Step Verification? Request a Duo Bypass Code from the UBIT Help Center.


Get help with downloading software provided by UB.


Request help with UB's Technology Classrooms


Technical support for UB Learns (Brightspace), and learning technology integrations.