Popular Services
Report issues with Zoom or request a temporary license for webinars or large meetings
Request EAB Navigate access, new features, and issues.
Get help with downloading software provided by UB.
Request support for Microsoft licensing issues only, not for purchasing new licenses. UBIT provides licenses for all current faculty, staff, students, and actively teaching adjunct faculty.
Report issues using HUB, an application used to manage class registrations, grades, financial aid, personal information, and view unofficial transcripts.
Request help using your UBITName@buffalo.edu email account, used for official campus communication.
Request new software or get updates to existing software, including upgrades, license renewals or re-installs.
If your print job does not print properly, contact Wepa support from 7:00 a.m. - 7:00 p.m.
Request to change your UBITName. Certain restrictions apply.
Report problems connecting to Wi-Fi, including eduroam (UB's fast and secure network).
Request help resetting your UBITName password.
LISTSERV® is a commercial mailing list management system that allows you to subscribe to or create, manage and control an electronic mailing list. LISTSERV® mailing lists are available for official UB academics, business and clubs.
Report a UBbox issue or outage, or request an increase in UBbox quota.
Locked out of Duo Two-Step Verification? Request a Duo Bypass Code from the UBIT Help Center.
Technical support for UB Learns (Brightspace), and learning technology integrations.
Report issues using the UBVPN virtual private network (VPN) when accessing certain UB services such as UBfs and My Virtual Computing Lab from off campus.
Request help with setting up and/or running your technology event.
Virus or Malware remediation for students and personal devices.
This form is a request for support or consultation. Law IT will work with the requestor to accommodate needs while adhering to established policies, some restrictions may apply.
Report and issue with the School Information Portal (SIP).
Interspire is the mass mailing services used by the UB School of Law.