Popular Services
Request help with setting up and/or running your technology event.
Locked out of Duo Two-Step Verification? Request a Duo Bypass Code from the UBIT Help Center.
Report a UBbox issue or outage, or request an increase in UBbox quota.
Request help using your UBITName@buffalo.edu email account, used for official campus communication.
Request EAB Navigate access, new features, and issues.
Report issues with Zoom or request a temporary license for webinars or large meetings
If your print job does not print properly, contact Wepa support from 7:00 a.m. - 7:00 p.m.
Technical support for UB Learns (Brightspace), and learning technology integrations.
Report problems connecting to Wi-Fi, including eduroam (UB's fast and secure network).
Get help with downloading software provided by UB.
Request help resetting your UBITName password.
LISTSERV® is a commercial mailing list management system that allows you to subscribe to or create, manage and control an electronic mailing list. LISTSERV® mailing lists are available for official UB academics, business and clubs.
Report issues using the UBVPN virtual private network (VPN) when accessing certain UB services such as UBfs and My Virtual Computing Lab from off campus.
Report issues using HUB, an application used to manage class registrations, grades, financial aid, personal information, and view unofficial transcripts.
UB and Box have signed a business associate agreement (BAA) in order to permit the storage of SUNY HIPAA regulated data in UBbox.
Maintenance of the software on public workstations.
Get help configuring UBmail on your phone or tablet.
Request new software or get updates to existing software, including upgrades, license renewals or re-installs.