Popular Services
Connect to HUB from your office computer or a UB-owned laptop.
If your print job does not print properly, contact Wepa support from 7:00 a.m. - 7:00 p.m.
Report issues using HUB, an application used to manage class registrations, grades, financial aid, personal information, and view unofficial transcripts.
Get help with downloading software provided by UB.
Technical support for UB Learns (Brightspace), and learning technology integrations.
Support for recording and live streaming in School of Law controlled classrooms.
Request creation of an exception UBmail account for departmental, group, event, or administrative use.
Request help using your UBITName@buffalo.edu email account, used for official campus communication.
Request EAB Navigate access, new features, and issues.
Report issues with Zoom or request a temporary license for webinars or large meetings
Request support for Microsoft licensing issues only, not for purchasing new licenses. UBIT provides licenses for all current faculty, staff, students, and actively teaching adjunct faculty.
Request new software or get updates to existing software, including upgrades, license renewals or re-installs.
Report problems connecting to Wi-Fi, including eduroam (UB's fast and secure network).
LISTSERV® is a commercial mailing list management system that allows you to subscribe to or create, manage and control an electronic mailing list. LISTSERV® mailing lists are available for official UB academics, business and clubs.
Request help with setting up and/or running your technology event.
Request a digital signature for your UBmail.
Report and issue with the School Information Portal (SIP).
Locked out of Duo Two-Step Verification? Request a Duo Bypass Code from the UBIT Help Center.
Report issues using the UBVPN virtual private network (VPN) when accessing certain UB services such as UBfs and My Virtual Computing Lab from off campus.