My Recently Visited Services

LISTSERV® is a commercial mailing list management system that allows you to subscribe to or create, manage and control an electronic mailing list. LISTSERV® mailing lists are available for official UB academics, business and clubs.


Request help resetting your UBITName password.


Request help using your UBITName@buffalo.edu email account, used for official campus communication.


Request a change to your desk phone


Request the creation of a student organization.


Request new software or get updates to existing software, including upgrades, license renewals or re-installs.


Technical support for UB Learns (Brightspace), and learning technology integrations.


Request non-standard software installations in technology classrooms.


Report problems connecting to Wi-Fi, including eduroam (UB's fast and secure network).


Report issues using HUB, an application used to manage class registrations, grades, financial aid, personal information, and view unofficial transcripts.


Request EAB Navigate access, new features, and issues.


Request creation of an exception UBmail account for departmental, group, event, or administrative use.


Report issues using the UBVPN virtual private network (VPN) when accessing certain UB services such as UBfs and My Virtual Computing Lab from off campus.


Report and issue with the School Information Portal (SIP).


Report issues with Zoom or request a temporary license for webinars or large meetings


Support for recording and live streaming in School of Law controlled classrooms.


Get help configuring UBmail on your phone or tablet.


Request a call handler to answer calls, greet callers with recorded prompts and provide them with information and options, route calls, and take messages.


Request support for Microsoft licensing issues only, not for purchasing new licenses. UBIT provides licenses for all current faculty, staff, students, and actively teaching adjunct faculty.


Connect to HUB from your office computer or a UB-owned laptop.


Get help with downloading software provided by UB.


Request equipment for temporary loan.


Report a UBbox issue or outage, or request an increase in UBbox quota.