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Setting up your TDNext Technician Desktop
How to set up your TDNext Desktop.
TeamDynamix (TDX) Technician Best Practices
This article provides best practices for technicians using TeamDynamix (TDX) to manage and resolve service tickets.
Viewing Closed/Resolved Tickets in TDNext
How to view closed/resolved tickets in TDNext.
Using the TeamDynamix (TDX) Technician Portal (TDNext)
How to use the TeamDynamix Technician Portal (TDNext.)
Updating a Ticket in TDNext
How a technician can update a ticket in TDNext
Creating a Ticket in TDNext
How TDX Technicians can manually add a ticket in TDNext.
Assigning/Reassigning a ticket in TDNext
How TDX technicians can assign/reassign a ticket in TDNext.
Access TeamDynamix TDNext
How TeamDynamix (TDX) Technicians can access the TDNext ticketing application to manage their tickets.