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Setting up your TDNext Technician Desktop
How to set up your TDNext Desktop.
Overview of the TeamDynamix (TDX) Ticketing Portal
Overview of the TeamDynamix (TDX) Ticketing Portal.
Access TeamDynamix (TDX) Ticketing Portal
How library staff can access the TeamDynamix (TDX) Ticketing Portal.
Using the TeamDynamix (TDX) Technician Portal (TDNext)
How to use the TeamDynamix Technician Portal (TDNext.)
Using the TeamDynamix (TDX) Service Catalog
How to use the TeamDynamix (TDX) Service Catalog.
Updating a Ticket in TDNext
How a technician can update a ticket in TDNext
Creating a Ticket in TDNext
How TDX Technicians can manually add a ticket in TDNext.
Assigning/Reassigning a ticket in TDNext
How TDX technicians can assign/reassign a ticket in TDNext.