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HWI IT Support
HWI IT Support
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Hauptman-Woodward Research Institute IT Support
Need technology assistance? We are happy to help. Please take a moment to fill our the help request form and a member of our staff will contact you.
Requestor Details
Ticket Details
Brief Summary
A short description to explain the nature of a ticket.
HWI - Help With
HWI - Help With
Application / Software
Network
Desktop, Workstation or Laptop
Email
Shared Folder or Drive
Spam / Phishing
VoIP Phone
Mobile Device
Printer
Equipment Request
Other / Not Known
Provide details of your request
Computer/Printer Name
Mobile Device Type
Android
iPad
iPhone
Other
Type of Network Connection
Type of Network Connection
Wired
Wireless
VPN
Phone Number
Software Title
Attachment
File attachments associated with the ticket.
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Urgency
The importance of a ticket and how quickly it needs attention.
Low - Can still do work
Medium - Can do work but with workaround
High - Impacting work
Critical - Teaching, learning, critical work cannot proceed.
Other Fields
Your name
Your first name
Your last name
Your email address
Verification Code