Voicemail: Configure voicemail on shared phone number

Tags voicemail

From Off-Campus Phone:

  1. Dial the Cisco Unity system:
    Dial 645-3333.

  2. Access the Greeting Administrator:
    When the call is answered, press 8 to access the Cisco Unity Greeting Administrator.

  3. Enter Your ID:
    Enter your 7-digit UB extension number (this is your unique identifier).

  4. Enter Your PIN:
    Enter your Personal Mailbox Security PIN (this is the PIN you set for your voicemail).

  5. Enter the Call Handler ID:
    Enter the 7-digit phone number you want to modify (this is the number for which you are changing the greeting).

  6. Follow the Prompts:

    • Press 2 to record your Standard Greeting.


From On-Campus Phone:

  1. Press the Message Button:
    Press the Message button on your phone.

  2. Enter the PIN:
    You will be prompted for a PIN. Just press the # key to continue.

  3. Access the Greeting Administrator:
    Press 8 to access the Cisco Unity Greeting Administrator.

  4. Enter Your ID:
    Enter your 7-digit UB extension number.

  5. Enter Your PIN:
    Enter your Personal Mailbox Security PIN.

  6. Enter the Call Handler ID:
    Enter the 7-digit phone number you are trying to modify.

  7. Follow the Prompts:

    • Press 2 to record your Standard Greeting.


Helpful Hints:

  • Recording Tip: When recording your greeting, make sure to wait for 3 seconds at the end of your message to give callers enough time to make their selection.