HPC Assistance

Description

If you have questions about or are having issues with submitting or running jobs on the clusters, data transfer, Globus, SSH keys, OnDemand, software, or other HPC topics, use this form to submit a help request.  We ask for extensive information from you so that we can more easily and quickly help you solve your problem.  Thanks for providing these details!

Who can use this service?

UB faculty, staff, students, existing external CCR users

Help docs

• Searchable documentation:  https://docs.ccr.buffalo.edu 
• Data Transfer: https://docs.ccr.buffalo.edu/en/latest/hpc/data-transfer/
• ​​​​Login (SSH): https://docs.ccr.buffalo.edu/en/latest/hpc/login/
• OnDemand: https://docs.ccr.buffalo.edu/en/latest/portals/ood/
• Running jobs: https://docs.ccr.buffalo.edu/en/latest/hpc/jobs/
• Software: https://docs.ccr.buffalo.edu/en/latest/software/modules/
• Storage: https://docs.ccr.buffalo.edu/en/latest/hpc/storage/