Popular Services

Requesting email account creation, exception account, email alias.


Form to be used in the on boarding process of New Hires, as well as Employee Departures. Please update the form accordingly.


Requesting support for UB Learns.


Requesting assistance for technical issues with laptop or desktop.


Requesting assistance with software installation.


Any other issue not listed.


Requesting assistance for any other issue not listed.


Requesting support for a printer, copier, scanner.


Requesting MS Team Creation.


Requesting Jabber Account / VOIP Phone Support.


Requesting assistance for any Hardware or Software issue.


Requesting assistance for Box Quota errors. And requesting a Secure Box Folder.


Requesting assistance for Network Issues.


Requesting support for issues in Pedagogy.


Internal Process for IT / Including Virus, Phishing,


Requesting assistance for any computer that is having an issue with one of the installed software packages: SPSS, Minitab, Nutritionist Pro, R, R studio, SAS, STATA.


Requesting specific research support.


Redirected to SPHHP On Line ED.


Requesting assistance for live events.


Requesting assistance for any issues related to Panopto.


Requesting assistance for any hardware issue with the computer in the Cary Computer Lab. Including but not limited to: Monitor, keyboard, mouse, projector and teaching station.