Popular Services

Requesting assistance for technical issues with laptop or desktop.


Any other issue not listed.


Requesting email account creation, exception account, email alias.


Requesting support for UB Learns.


Requesting assistance for Box Quota errors. And requesting a Secure Box Folder.


Requesting assistance with software installation.


Requesting support for a printer, copier, scanner.


Requesting assistance for any Hardware or Software issue.


Form to be used in the on boarding process of New Hires, as well as Employee Departures. Please update the form accordingly.


Requesting assistance for live events.


Requesting assistance for Network Issues.


Requesting MS Team Creation.


Requesting specific research support.


Requesting assistance for any issues related to Panopto.


Requesting assistance for any other issue not listed.


Requesting support for issues in Pedagogy.


Requesting assistance for any hardware issue with the computer in the Cary Computer Lab. Including but not limited to: Monitor, keyboard, mouse, projector and teaching station.


Requesting Jabber Account / VOIP Phone Support.


Requesting assistance for any computer that is having an issue with one of the installed software packages: SPSS, Minitab, Nutritionist Pro, R, R studio, SAS, STATA.


Internal Process for IT / Including Virus, Phishing,


Redirected to SPHHP On Line ED.