Popular Services

Requesting email account creation, exception account, email alias.


Requesting assistance for technical issues with laptop or desktop.


Form to be used in the on boarding process of New Hires, as well as Employee Departures. Please update the form accordingly.


Any other issue not listed.


Requesting support for a printer, copier, scanner.


Requesting assistance for any Hardware or Software issue.


Requesting MS Team Creation.


Requesting assistance for any issues related to Panopto.


Requesting support for UB Learns.


Requesting assistance for Box Quota errors. And requesting a Secure Box Folder.


Requesting assistance with software installation.


Requesting Jabber Account / VOIP Phone Support.


Internal Process for IT / Including Virus, Phishing,


Requesting assistance for Network Issues.


Requesting assistance for any hardware issue with the computer in the Cary Computer Lab. Including but not limited to: Monitor, keyboard, mouse, projector and teaching station.


Requesting assistance for any computer that is having an issue with one of the installed software packages: SPSS, Minitab, Nutritionist Pro, R, R studio, SAS, STATA.


Requesting assistance for any other issue not listed.


Requesting assistance for live events.


Requesting specific research support.


Requesting support for issues in Pedagogy.


Redirected to SPHHP On Line ED.