Popular Services

Form to be used in the on boarding process of New Hires, as well as Employee Departures. Please update the form accordingly.


Any other issue not listed.


Requesting support for UB Learns.


Requesting assistance for technical issues with laptop or desktop.


Requesting MS Team Creation.


Requesting email account creation, exception account, email alias.


Requesting assistance for Network Issues.


Requesting assistance for Box Quota errors. And requesting a Secure Box Folder.


Requesting assistance with software installation.


Redirected to SPHHP On Line ED.


Requesting assistance for any other issue not listed.


Requesting assistance for any computer that is having an issue with one of the installed software packages: SPSS, Minitab, Nutritionist Pro, R, R studio, SAS, STATA.


Requesting support for issues in Pedagogy.


Internal Process for IT / Including Virus, Phishing,


Requesting assistance for any issues related to Panopto.


Requesting assistance for any hardware issue with the computer in the Cary Computer Lab. Including but not limited to: Monitor, keyboard, mouse, projector and teaching station.


Requesting support for a printer, copier, scanner.


Requesting Jabber Account / VOIP Phone Support.


Requesting specific research support.


Requesting assistance for any Hardware or Software issue.


Requesting assistance for live events.