Popular Services

Form to be used in the on boarding process of New Hires, as well as Employee Departures. Please update the form accordingly.


Requesting assistance for technical issues with laptop or desktop.


Requesting email account creation, exception account, email alias.


Any other issue not listed.


Requesting assistance for any issues related to Panopto.


Requesting assistance with software installation.


Requesting MS Team Creation.


Requesting assistance for any Hardware or Software issue.


Requesting assistance for Network Issues.


Requesting assistance for any other issue not listed.


Requesting assistance for any computer that is having an issue with one of the installed software packages: SPSS, Minitab, Nutritionist Pro, R, R studio, SAS, STATA.


Requesting Jabber Account / VOIP Phone Support.


Requesting support for issues in Pedagogy.


Requesting support for a printer, copier, scanner.


Requesting assistance for Box Quota errors. And requesting a Secure Box Folder.


Requesting support for UB Learns.


Form to be used for onboarding new employees


Redirected to SPHHP On Line ED.


Requesting specific research support.


Internal Process for IT / Including Virus, Phishing,


Requesting assistance for any hardware issue with the computer in the Cary Computer Lab. Including but not limited to: Monitor, keyboard, mouse, projector and teaching station.


Requesting assistance for live events.