Popular Services

Requesting email account creation, exception account, email alias.


Requesting assistance for technical issues with laptop or desktop.


Requesting assistance for Box Quota errors. And requesting a Secure Box Folder.


Requesting assistance with software installation.


Form to be used for onboarding new employees


Any other issue not listed.


Requesting assistance for any computer that is having an issue with one of the installed software packages: SPSS, Minitab, Nutritionist Pro, R, R studio, SAS, STATA.


Requesting assistance for any other issue not listed.


Requesting Jabber Account / VOIP Phone Support.


Requesting assistance for any hardware issue with the computer in the Cary Computer Lab. Including but not limited to: Monitor, keyboard, mouse, projector and teaching station.


Requesting assistance for any Hardware or Software issue.


Requesting support for UB Learns.


Requesting assistance for Network Issues.


Requesting MS Team Creation.


Requesting specific research support.


Requesting support for issues in Pedagogy.


Redirected to SPHHP On Line ED.


Requesting support for a printer, copier, scanner.


Requesting assistance for live events.


Requesting assistance for any issues related to Panopto.


Internal Process for IT / Including Virus, Phishing,