Popular Services

Requesting assistance for technical issues with laptop or desktop.


Requesting assistance with software installation.


Requesting support for a printer, copier, scanner.


Requesting assistance for Network Issues.


Any other issue not listed.


Requesting email account creation, exception account, email alias.


Requesting assistance for any hardware issue with the computer in the Cary Computer Lab. Including but not limited to: Monitor, keyboard, mouse, projector and teaching station.


Internal Process for IT / Including Virus, Phishing,


Requesting assistance for live events.


Requesting assistance for Box Quota errors. And requesting a Secure Box Folder.


Requesting support for UB Learns.


Redirected to SPHHP On Line ED.


Requesting Jabber Account / VOIP Phone Support.


Requesting specific research support.


Form to be used for onboarding new employees


Requesting assistance for any computer that is having an issue with one of the installed software packages: SPSS, Minitab, Nutritionist Pro, R, R studio, SAS, STATA.


Requesting MS Team Creation.


Requesting assistance for any other issue not listed.


Requesting assistance for any issues related to Panopto.


Requesting assistance for any Hardware or Software issue.


Requesting support for issues in Pedagogy.