Popular Services

Requesting assistance for technical issues with laptop or desktop.


Any other issue not listed.


Requesting email account creation, exception account, email alias.


Requesting assistance for Network Issues.


Requesting support for a printer, copier, scanner.


Form to be used in the on boarding process of New Hires, as well as Employee Departures. Please update the form accordingly.


Internal Process for IT / Including Virus, Phishing,


Requesting assistance for any other issue not listed.


Requesting assistance for any Hardware or Software issue.


Requesting MS Team Creation.


Requesting assistance for Box Quota errors. And requesting a Secure Box Folder.


Requesting assistance for live events.


Requesting assistance for any issues related to Panopto.


Requesting Jabber Account / VOIP Phone Support.


Requesting assistance for any hardware issue with the computer in the Cary Computer Lab. Including but not limited to: Monitor, keyboard, mouse, projector and teaching station.


Requesting assistance with software installation.


Requesting support for UB Learns.


Redirected to SPHHP On Line ED.


Requesting specific research support.


Requesting support for issues in Pedagogy.


Requesting assistance for any computer that is having an issue with one of the installed software packages: SPSS, Minitab, Nutritionist Pro, R, R studio, SAS, STATA.