Popular Services

Form to be used in the on boarding process of New Hires, as well as Employee Departures. Please update the form accordingly.


Requesting email account creation, exception account, email alias.


Requesting assistance with software installation.


Requesting assistance for technical issues with laptop or desktop.


Requesting support for UB Learns.


Any other issue not listed.


Requesting assistance for Network Issues.


Requesting support for a printer, copier, scanner.


Requesting MS Team Creation.


Requesting assistance for any other issue not listed.


Requesting Jabber Account / VOIP Phone Support.


Requesting assistance for Box Quota errors. And requesting a Secure Box Folder.


Requesting specific research support.


Redirected to SPHHP On Line ED.


Internal Process for IT / Including Virus, Phishing,


Requesting assistance for live events.


Requesting support for issues in Pedagogy.


Requesting assistance for any issues related to Panopto.


Requesting assistance for any computer that is having an issue with one of the installed software packages: SPSS, Minitab, Nutritionist Pro, R, R studio, SAS, STATA.


Requesting assistance for any Hardware or Software issue.


Requesting assistance for any hardware issue with the computer in the Cary Computer Lab. Including but not limited to: Monitor, keyboard, mouse, projector and teaching station.