Popular Services

Requesting assistance for technical issues with laptop or desktop.


Requesting assistance with software installation.


Requesting support for UB Learns.


Requesting email account creation, exception account, email alias.


Requesting assistance for Network Issues.


Requesting Jabber Account / VOIP Phone Support.


Requesting assistance for live events.


Requesting assistance for any Hardware or Software issue.


Requesting assistance for Box Quota errors. And requesting a Secure Box Folder.


Any other issue not listed.


Redirected to SPHHP On Line ED.


Requesting specific research support.


Form to be used for onboarding new employees


Internal Process for IT / Including Virus, Phishing,


Requesting assistance for any hardware issue with the computer in the Cary Computer Lab. Including but not limited to: Monitor, keyboard, mouse, projector and teaching station.


Requesting support for a printer, copier, scanner.


Requesting assistance for any issues related to Panopto.


Requesting assistance for any computer that is having an issue with one of the installed software packages: SPSS, Minitab, Nutritionist Pro, R, R studio, SAS, STATA.


Requesting MS Team Creation.


Requesting assistance for any other issue not listed.


Requesting support for issues in Pedagogy.