Services (13)

Account

Requesting email account creation, exception account, email alias.

Desktop / Laptop Hardware Support

Requesting assistance for technical issues with laptop or desktop.

Employee Arrival / Departure

Form to be used in the on boarding process of New Hires, as well as Employee Departures. Please update the form accordingly.

Information Security

Internal Process for IT / Including Virus, Phishing,

MS Teams Creation

Requesting MS Team Creation.

Network / WIFI / VPN Issues

Requesting assistance for Network Issues.

Phone Support (Jabber / VOIP)

Requesting Jabber Account / VOIP Phone Support.

Printer Support

Requesting support for a printer, copier, scanner.

Research Support

Requesting specific research support.

Software Specifications and Support

Requesting assistance with software installation.

SPHHP IT Support - Other

Any other issue not listed.

Tech / Classroom

Redirected to SPHHP On Line ED.

UB Box Support

Requesting assistance for Box Quota errors. And requesting a Secure Box Folder.