My Recently Visited Services

Requesting assistance with software installation.


Requesting support for UB Learns.


Requesting specific research support.


Requesting Jabber Account / VOIP Phone Support.


Requesting assistance for any other issue not listed.


Requesting assistance for Network Issues.


Requesting assistance for Box Quota errors. And requesting a Secure Box Folder.


Any other issue not listed.


Requesting assistance for any Hardware or Software issue.


Requesting MS Team Creation.


Redirected to SPHHP On Line ED.


Requesting assistance for any issues related to Panopto.


Form to be used in the on boarding process of New Hires, as well as Employee Departures. Please update the form accordingly.


Requesting assistance for technical issues with laptop or desktop.


Requesting email account creation, exception account, email alias.


Requesting support for a printer, copier, scanner.


Requesting assistance for any hardware issue with the computer in the Cary Computer Lab. Including but not limited to: Monitor, keyboard, mouse, projector and teaching station.


Requesting assistance for any computer that is having an issue with one of the installed software packages: SPSS, Minitab, Nutritionist Pro, R, R studio, SAS, STATA.


Requesting support for issues in Pedagogy.


Internal Process for IT / Including Virus, Phishing,


Requesting assistance for live events.


Please complete this form when processing a new hire. (You can always go back and edit the form if you do not have all necessary information)