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Services or Offerings?
General IT Support
  1. Services
  2. General IT Support
For IT Requests Related to School of Nursing that Do Not Fall Under Any Other Specific Category
Card Swipe Building Access
  1. Services
  2. General IT Support
Card swipe support for the School of Nursing support buildings, including Wende and Beck Hall
Classroom and Conference Room Support
  1. Services
  2. Ed Tech Support
Assistance with School of Nursing classrooms and conference rooms
Ed Tech Consultation
  1. Services
  2. Ed Tech Support
File Access
  1. Services
  2. General IT Support
UBBox, OneDrive, UBFS space file access
Lab Computer Support
  1. Services
  2. Simulation and Lab Support
Lab Computer support requests
Live Event/Video Conference (non-classroom related)
  1. Services
  2. Ed Tech Support
Video Conference support for non-classroom related questions and concerns (includes Zoom and Panopto)
New Employee/Volunteer IT Access
  1. Services
  2. General IT Support
For School of Nursing New Employee IT setup request
Printing
  1. Services
  2. General IT Support
Printing related issues
Shared Email Address, Distribution List Creation and Modifications
  1. Services
  2. General IT Support
Request for new or modifications to distribution lists and shared email accounts
Simulation Manikins
  1. Services
  2. Simulation and Lab Support
Request for Support of Lab Specific hardware such as Laerdal manikins
Software Request
  1. Services
  2. General IT Support
Requests for Purchasing and Installing Software
UB:Learns & Course Design
  1. Services
  2. Ed Tech Support
UB:Learns & Course Design
VALT
  1. Services
  2. Simulation and Lab Support
VR Simulation
  1. Services
  2. Simulation and Lab Support
Lab VR Equipment Support Requests