UB CATT provides oversight of annual learning assessment, program review and course evaluations.
Connect to HUB from your office computer or a UB-owned laptop.
Support for recording and live streaming in School of Law controlled classrooms.
Request help with Technology Classrooms
Request help with UB's Technology Classrooms
Request non-standard software installations in technology classrooms.
Request a digital signature for your UBmail.
Locked out of Duo Two-Step Verification? Request a Duo Bypass Code from the UBIT Help Center.
Request a hardware token for Duo use.
Request equipment for temporary loan.
Request creation of an exception UBmail account for departmental, group, event, or administrative use.
Request a telephone consultation.
Report issues using HUB, an application used to manage class registrations, grades, financial aid, personal information, and view unofficial transcripts.
UB CATT provides support for faculty and departments in exploring and integrating innovative practices within courses and programs of study.
Interspire is the mass mailing services used by the UB School of Law.
Request help with setting up and/or running your technology event.
LISTSERV® is a commercial mailing list management system that allows you to subscribe to or create, manage and control an electronic mailing list. LISTSERV® mailing lists are available for official UB academics, business and clubs.
Request support for Microsoft licensing issues only, not for purchasing new licenses. UBIT provides licenses for all current faculty, staff, students, and actively teaching adjunct faculty.
This form is a request for support or consultation. Law IT will work with the requestor to accommodate needs while adhering to established policies, some restrictions may apply.
Report issues using MyUB.
Request EAB Navigate access, new features, and issues.
Request a call handler to answer calls, greet callers with recorded prompts and provide them with information and options, route calls, and take messages.
Request a change to your desk phone
Request a hunt group, which allows incoming calls to a specific target number, such as a main department number, to be answered by a defined group of staff members.
Help resetting voicemail PIN.
Report that a desk phone doesn't work
Set up your voicemail account.
Receive all voicemails in your email inbox (some exceptions apply).
Report and issue with the School Information Portal (SIP).
Request new software or get updates to existing software, including upgrades, license renewals or re-installs.
Request the creation of a student organization.
Technical support for UB Learns (Brightspace), and learning technology integrations.
UB and Box have signed a business associate agreement (BAA) in order to permit the storage of SUNY HIPAA regulated data in UBbox.
Report a UBbox issue or outage, or request an increase in UBbox quota.
Request to change your UBITName. Certain restrictions apply.
Request help resetting your UBITName password.
Request help using your UBITName@buffalo.edu email account, used for official campus communication.
Get help configuring UBmail on your phone or tablet.
Report issues using the UBVPN virtual private network (VPN) when accessing certain UB services such as UBfs and My Virtual Computing Lab from off campus.
Virus or Malware remediation for students and personal devices.
Report problems connecting to Wi-Fi, including eduroam (UB's fast and secure network).
Reserve a portable "hot spot" for presentations, speeches, meetings or events that are out of range of UB's Wi-Fi.
Report issue with existing connection.
Report issues with Zoom or request a temporary license for webinars or large meetings