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    Services or Offerings?
    Call Center (CCX) Setup
    1. Services
    2. Services by Category
    3. Communication and Collaboration
    4. University Telecommunications
    5. Call Centers
    Procure a new call center service queue for your UB department.
    Call Center Service Queue Troubleshooting
    1. Services
    2. Services by Category
    3. Communication and Collaboration
    4. University Telecommunications
    5. Call Centers
    Report issues with the application or Finesse agents using your UB department call center service queue.
    Prompt Updates
    1. Services
    2. Services by Category
    3. Communication and Collaboration
    4. University Telecommunications
    5. Call Centers
    Request to update a prompt that callers hear when calling into a call center