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    Lookup Category Clear Category
    Services or Offerings?
    Classroom Technology Support
    1. Services
    2. Services by Category
    3. Teaching and Learning
    Request help with UB's centrally scheduled Technology Classrooms
    UB Learns Technical Support
    1. Services
    2. Services by Category
    3. Teaching and Learning
    Technical support for UB Learns (Brightspace), and learning technology integrations.
    UB Tech Squad and Help Center Services
    1. Services
    2. Services by Category
    3. Department IT Support
    The primary resource of centralized technology assistance and for University at Buffalo faculty, students, and staff.
    Academic Program Assessment and Reporting
    1. Services
    2. Services by Category
    3. Teaching and Learning
    UB CATT provides oversight of annual learning assessment, program review and course evaluations.
    Administrative Phone Setup and Feature Provisioning
    1. Services
    2. Services by Category
    3. Communication and Collaboration
    4. University Telecommunications
    5. Desk/Physical Phone
    Set up features primarily used for department administrators that need to monitor, answer or transfer calls across the department
    Administrative UBITNames
    1. Services
    2. Services by Category
    3. Accounts, Access and IT Security
    Faculty and staff may request an Administrative UBITName to use for conducting university business, such as sending email from a service-named account or logging into resources.
    Administrative VPN Support
    1. Services
    2. Services by Category
    3. Wi-Fi and Network
    4. Virtual Private Network (VPN)
    Connect to HUB from your office computer or a UB-owned laptop.
    Agent Updates
    1. Services
    2. Services by Category
    3. Communication and Collaboration
    4. University Telecommunications
    5. Call Centers
    Call center user maintenance
    Analog Line
    1. Services
    2. Services by Category
    3. Communication and Collaboration
    4. University Telecommunications
    5. Analog (Centrex)
    Request for a new analog phone line to support life safety services
    Angular Applications
    1. Services
    2. Services by Category
    3. Applications and Software
    4. Enterprise Applications
    Request support for your Angular web application.
    API Endpoint Access
    1. Services
    2. Services by Category
    3. Applications and Software
    4. Enterprise Applications
    Handles requests for approval to access UB Enterprise API Endpoints.
    Architecture and Planning IT Support
    1. Services
    2. Services by Category
    3. Department IT Support
    IT assistance to the School of Architecture and Planning's faculty, staff and students.
    Authentication Services
    1. Services
    2. Services by Category
    3. Accounts, Access and IT Security
    Automated Classroom Recording
    1. Services
    2. Services by Category
    3. Teaching and Learning
    Support for recording and live streaming in Centrally Scheduled Spaces (CSS)
    Building Construction & Rehab IT Coordination
    1. Services
    2. Services by Category
    3. Wi-Fi and Network
    NCS coordinates IT needs for new building construction and building rehab projects.