Services A-Z (134)

# Symbols A B C D E F G H I J K L M N O P Q R S T U V W X Y Z

A

Administrative Phone Setup and Feature Provisioning

Services by Category / Communication and Collaboration / University Telecommunications / Desk/Physical Phone

Administrative UBITNames

Services by Category / User Accounts, Access and IT Security

Administrative VPN Support

Services by Category / Wi-Fi and Network / Virtual Private Network (VPN)

Agent Updates

Services by Category / Communication and Collaboration / University Telecommunications / Call Centers

Analog Line

Services by Category / Communication and Collaboration / University Telecommunications / Analog (Centrex)

Angular Applications

Services by Category / Applications and Software / Enterprise Applications

Architecture and Planning IT Support

Services by Category / Department IT Support

Authentication Services

Services by Category / User Accounts, Access and IT Security

Automated Classroom Recording

Services by Category / Teaching and Learning

AxiUm Support

Services by Category / Applications and Software / Departmental Applications

B

Building Construction & Rehab IT Coordination

Services by Category / Wi-Fi and Network

C

Call Center Setup

Services by Category / Communication and Collaboration / University Telecommunications / Call Centers

Call Center Troubleshooting

Services by Category / Communication and Collaboration / University Telecommunications / Call Centers

Call Handler

Services by Category / Communication and Collaboration / University Telecommunications / Features/Options

Campus Mail Applications Support

Services by Category / Applications and Software / Departmental Applications

Campus Parking Application Support

Services by Category / Applications and Software / Departmental Applications

Capen IT Concierge Support

Services by Category / Department IT Support

Classroom Technology Support

Services by Category / Teaching and Learning

Containers as a Service (CaaS)

Services by Category / Server and Storage Management

Courtesy Phone

Services by Category / Communication and Collaboration / University Telecommunications / Desk/Physical Phone

CTMS Integration Support

Services by Category / Applications and Software / Research Computing

Custom Classroom Software

Services by Category / Teaching and Learning

D

Data Center Hardware

Services by Category / Server and Storage Management

Data Integration Support

Services by Category / Applications and Software / Enterprise Applications

Data Policy Support

Services by Category / Applications and Software / Enterprise Applications

Departmental Shared UBbox Folder

Services by Category / Communication and Collaboration / File Management

Departmental VPN Support

Services by Category / Wi-Fi and Network / Virtual Private Network (VPN)

Digital Media Copyright Act (DMCA) Violations

Services by Category / User Accounts, Access and IT Security

Digital Signatures for Email

Services by Category / Communication and Collaboration / Email Services

Domain Name Service Support

Services by Category / Wi-Fi and Network

Door Access Control Support

Services by Category / User Accounts, Access and IT Security

Duo Bypass Code Request

Services by Category / User Accounts, Access and IT Security

E

EAS Access Provisioning

Services by Category / User Accounts, Access and IT Security

Endpoint Support Services

Services by Category / Department IT Support

Enterprise Infrastructure Services

Services by Category / Department IT Support

Entity

Services by Category / Applications and Software / Enterprise Applications

F

Facilities Applications Support

Services by Category / Applications and Software / Departmental Applications

Fax Line

Services by Category / Communication and Collaboration / University Telecommunications / Analog (Centrex)

Field Services IT Support

Services by Category / Department IT Support

Financial Applications

Services by Category / Applications and Software / Departmental Applications

Firewall Rule Maintenance

Services by Category / Wi-Fi and Network / Firewall

Firewall Support and Consultation

Services by Category / Wi-Fi and Network / Firewall

G

General Phone Service(s) Consultation

Services by Category / Communication and Collaboration / University Telecommunications

Graduate School of Education IT & Marketing Support

Services by Category / Department IT Support

H

HUB Admin VPN Group Access

Services by Category / User Accounts, Access and IT Security

HUB Application Support

Services by Category / Applications and Software / Enterprise Applications

HUB Support

Services by Category / Applications and Software

HUB-Related Online Applications

Services by Category / Applications and Software / Enterprise Applications

Human Resources (HR) Applications

Services by Category / Applications and Software / Departmental Applications

Hunt Group

Services by Category / Communication and Collaboration / University Telecommunications / Features/Options

I

InfoSource Data Access and Reporting

Services by Category / Applications and Software / Enterprise Applications

InfoSource Password Reset

Services by Category / User Accounts, Access and IT Security

Institute for Healthcare Informatics (IHI)

Services by Category / Applications and Software / Research Computing

Instructional Support

Services by Category / Teaching and Learning

J

Jabber Provisioning

Services by Category / Communication and Collaboration / University Telecommunications / Soft Phone

Jabber Troubleshooting

Services by Category / Communication and Collaboration / University Telecommunications / Soft Phone

L

Listserv

Services by Category / Communication and Collaboration / Email Services

Load Balancing Configuration Changes

Services by Category / Wi-Fi and Network / Firewall

M

Mass Mailing

Services by Category / Communication and Collaboration / Email Services

Microsoft 365 Licensing

Services by Category / Applications and Software

Mobile Applications

Services by Category / Applications and Software / Enterprise Applications

MS SQL Database Hosting

Services by Category / Server and Storage Management

MySQL Database Hosting

Services by Category / Server and Storage Management

MyUB Support

Services by Category / Applications and Software

MyUB/One Campus Application Support

Services by Category / Applications and Software / Enterprise Applications

N

Navigate App

Services by Category / Applications and Software

Network Tools Access

Services by Category / Applications and Software / IT Monitoring & Tools

New Phone

Services by Category / Communication and Collaboration / University Telecommunications / Desk/Physical Phone

New Soft Phone Number

Services by Category / Communication and Collaboration / University Telecommunications / Soft Phone

O

Oracle Database Infrastructure

Services by Category / Server and Storage Management

P

Paging Service Request

Services by Category / Communication and Collaboration / University Telecommunications / Paging Services

Paging Service Troubleshooting

Services by Category / Communication and Collaboration / University Telecommunications / Paging Services

Panopto Recording Support

Services by Category / Teaching and Learning

Perceptive Content (ImageNow)

Services by Category / Applications and Software / Enterprise Applications

Phone Changes

Services by Category / Communication and Collaboration / University Telecommunications / Desk/Physical Phone

Phone Jack/Cabling Request

Services by Category / Communication and Collaboration / University Telecommunications / Desk/Physical Phone

Phone Number Assignment

Services by Category / Communication and Collaboration / University Telecommunications / Desk/Physical Phone

Phone Reassignment

Services by Category / Communication and Collaboration / University Telecommunications / Desk/Physical Phone

Phone Set Troubleshooting

Services by Category / Communication and Collaboration / University Telecommunications / Desk/Physical Phone

PIN Reset

Services by Category / Communication and Collaboration / University Telecommunications / Voicemail

Printing: UB Print Anywhere (Wepa)

Services by Category / Computer, Device and Printing Support / Public Computing and Printing

Procurement Applications

Services by Category / Applications and Software / Departmental Applications

Program Assessment and Reporting Support

Services by Category / Teaching and Learning

Prompt Updates

Services by Category / Communication and Collaboration / University Telecommunications / Call Centers

Public Workstation Software

Services by Category / Computer, Device and Printing Support / Public Computing and Printing

Public Workstation Troubleshooting

Services by Category / Computer, Device and Printing Support / Public Computing and Printing

R

ResNet Wired Network

Services by Category / Wi-Fi and Network / ResNet

RIS (Research Information Systems) Customer Support

Services by Category / Department IT Support

S

Salesforce Support

Services by Category / Applications and Software / Enterprise Applications

SAN Storage Addition or Deletion

Services by Category / Server and Storage Management

SDM (School of Dental Medicine) Customer Support

Services by Role / Faculty / Staff / Departmental Help

Security Administration Support

Services by Category / Applications and Software / Enterprise Applications

Server Backups (TSM)

Services by Category / Server and Storage Management

Server Decommissioning

Services by Category / Server and Storage Management

SharePoint Site

Services by Category / Communication and Collaboration / File Management

Single Sign On (SSO)

Services by Category / User Accounts, Access and IT Security

Software Download Support

Services by Category / Applications and Software

Software Licensing

Services by Category / Applications and Software

Spectrum OneClick Access

Services by Category / Applications and Software / IT Monitoring & Tools

SPHHP (School of Public Health and Health Professions) IT Customer Support

Services by Role / Faculty / Staff / Departmental Help

Splunk Reporting

Services by Category / Applications and Software / IT Monitoring & Tools

Strategic Portfolio Management

Services by Category / Department IT Support

T

TeamDynamix

Services by Category / Applications and Software / Enterprise Applications

Tenable-Tripwire Configurations

Services by Category / User Accounts, Access and IT Security

U

UB Continuing and Professional Education (UB CPE) Support

Services by Category / Teaching and Learning

UB CPE Refund

Services by Category / Teaching and Learning

UB Learns Technical Support

Services by Category / Teaching and Learning

UB Tech Squad and Help Center Services

Services by Category / Department IT Support

UBbox Sensitive Data Storage

Services by Category / Communication and Collaboration / File Management

UBbox Support

Services by Category / Communication and Collaboration / File Management

UBCMS Support

Services by Category / Applications and Software / Enterprise Applications

UBfs File Restore

Services by Category / Communication and Collaboration / File Management

UBITName Change Request

Services by Category / User Accounts, Access and IT Security

UBITName Password Reset

Services by Category / User Accounts, Access and IT Security

UBmail (Exchange Online)

Services by Category / Communication and Collaboration / Email Services

UBmail Device Setup Assistance

Services by Category / Communication and Collaboration / Email Services

UBVPN Support

Services by Category / Wi-Fi and Network / Virtual Private Network (VPN)

Unauthenticated SMTP Access

Services by Category / Communication and Collaboration / Email Services

University Advancement and UB Foundation Support

Services by Category / Department IT Support

University Advancement Application Support

Services by Category / Department IT Support

V

VDI Pool Recompose

Services by Category / Server and Storage Management

Virtual Machine

Services by Category / Server and Storage Management

Voicemail Set Up

Services by Category / Communication and Collaboration / University Telecommunications / Voicemail

Voicemail to Email Forwarding

Services by Category / Communication and Collaboration / University Telecommunications / Voicemail

VPCIO Door Access Management

Services by Category / User Accounts, Access and IT Security

VPCIO Power Platform Application Support

Services by Category / Applications and Software / Departmental Applications

W

Wi-Fi Coverage Consultation

Services by Category / Wi-Fi and Network / Wi-Fi

Wi-Fi To Go

Services by Category / Wi-Fi and Network / Wi-Fi

Wi-Fi Troubleshooting

Services by Category / Wi-Fi and Network / Wi-Fi

Wired Network Design and Installation

Services by Category / Wi-Fi and Network / Wired

Wired Network Repair

Services by Category / Wi-Fi and Network / Wired

Wired Network Request

Services by Category / Wi-Fi and Network / Wired

WordPress

Services by Category / Server and Storage Management

Z

Zoom Support

Services by Category / Teaching and Learning