Services related to email, calendaring, instant messaging, telephones, etc.

Services (19)

Digital Signatures for Email

Request a digital signature for your UBmail.

Exception Email Account Creation

Request creation of an exception UBmail account for departmental, group, event, or administrative use.

General Phone Service(s) Consultation

Request a telephone consultation.

Interspire Support

Interspire is the mass mailing services used by the UB School of Law.

Listserv

LISTSERV® is a commercial mailing list management system that allows you to subscribe to or create, manage and control an electronic mailing list. LISTSERV® mailing lists are available for official UB academics, business and clubs.

Microsoft Teams Consultation

This form is a request for support or consultation. Law IT will work with the requestor to accommodate needs while adhering to established policies, some restrictions may apply.

Phone Call Handler

Request a call handler to answer calls, greet callers with recorded prompts and provide them with information and options, route calls, and take messages.

Phone Changes

Request a change to your desk phone

Phone Hunt Group

Request a hunt group, which allows incoming calls to a specific target number, such as a main department number, to be answered by a defined group of staff members.

Phone PIN Reset

Help resetting voicemail PIN.

Phone Troubleshooting

Report that a desk phone doesn't work

Phone Voicemail Set Up

Set up your voicemail account.

Phone Voicemail to Email Forwarding

Receive all voicemails in your email inbox (some exceptions apply).

SIP Support

Report and issue with the School Information Portal (SIP).

UBbox Sensitive Data Storage

UB and Box have signed a business associate agreement (BAA) in order to permit the storage of SUNY HIPAA regulated data in UBbox.

UBbox Support

Report a UBbox issue or outage, or request an increase in UBbox quota.

UBmail (Exchange Online)

Request help using your UBITName@buffalo.edu email account, used for official campus communication.

UBmail Device Setup Assistance

Get help configuring UBmail on your phone or tablet.

Zoom Support

Report issues with Zoom or request a temporary license for webinars or large meetings