Popular Services
ITCS Field Services is a division of IT Customer Service serving the workstation and mobile device needs of specific administrative offices at University at Buffalo.
Form for enterprise infrastructure requests or questions.
Assign an existing desk phone set and number to a staff or area
The primary resource of centralized technology assistance and for University at Buffalo faculty, students, and staff.
Order or renew a software license for software that is licensed by UB.
Request help using your UBITName@buffalo.edu email account, used for official campus communication.
Request help with UB's centrally scheduled Technology Classrooms
Technical support for UB Learns (Brightspace), and learning technology integrations.
The Access Control Office provides support and facilitation for OnGuard administration and physical reader placement.
Service Management tool for functional support groups to capture services, service offerings, tickets and asset management.
IT assistance to the School of Architecture and Planning's faculty, staff and students.
Provides DNS services for all domains owned by UB including buffalo.edu, including DNS registration.
Install new cables, activate existing cables and request static DHCP addresses.
Report issues using HUB, an application used to manage class registrations, grades, financial aid, personal information, and view unofficial transcripts.
Faculty and staff may request an Administrative UBITName to use for conducting university business, such as sending email from a service-named account or logging into resources.
Request access, data loads, new additions and modification of fields, tables and views for enterprise reporting systems
Request new virtual servers in the Vmware infrastructure.
Environment to host departmental MySQL databases.