Popular Services

ITCS Field Services is a division of IT Customer Service serving the workstation and mobile device needs of specific administrative offices at University at Buffalo.


Order or renew a software license for software that is licensed by UB.


Form for enterprise infrastructure requests or questions.


Service Management tool for functional support groups to capture services, service offerings, tickets and asset management.


Claim My UB Phone - Assign an existing desk phone and number to a different staff member or role.


Install new cables, activate existing cables and request static DHCP addresses.


The primary resource of centralized technology assistance and for University at Buffalo faculty, students, and staff.


Support for recording and live streaming in Centrally Scheduled Spaces (CSS)


The Office of Medical Computing provides computing services to the medical school departments, divisions, centers, faculty, and staff. Our team of network analysts, user support specialists, and software developers work together to provide support for personal computing, server administration, and software developmental needs. We will continue to evolve and grow to meet the educational, research and administrative computing demands for the Jacobs School of Medicine and Biomedical Sciences.


Access management for EAS applications


Workstation and mobile device assistance for Administrative offices in Capen 4th and 5th floors, including University Club conference rooms.


Request access, data loads, new additions and modification of fields, tables and views for enterprise reporting systems


Request a change to your current desk phone.
** Use this form if you're not sure where to start. **


Request help with UB's centrally scheduled Technology Classrooms


Request EAB Navigate access, new features, and issues.


Request help using your UBITName@buffalo.edu email account, used for official campus communication.


Order a new phone for a staff member.


The Access Control Office provides support and facilitation for OnGuard administration and physical reader placement.


Rule changes for departmental network firewalls


Report issue with existing connection.


Request to change your UBITName. Certain restrictions apply.


Get help with downloading software provided by UB.


Provides DNS services for all domains owned by UB including buffalo.edu, including DNS registration.


Faculty and staff can request the creation of a GitHub Enterprise Organization for university business and educational purposes.


Request new virtual servers in the Vmware infrastructure.