Popular Services
ITCS Field Services is a division of IT Customer Service serving the workstation and mobile device needs of specific administrative offices at University at Buffalo.
Form for enterprise infrastructure requests or questions.
Claim My UB Phone - Assign an existing desk phone and number to a different staff member or role.
Order or renew a software license for software that is licensed by UB.
Use this form to request a search of historical Remedyforce ticket data.
The primary resource of centralized technology assistance and for University at Buffalo faculty, students, and staff.
Workstation and mobile device assistance for Administrative offices in Capen 4th and 5th floors, including University Club conference rooms.
Request access, data loads, new additions and modification of fields, tables and views for enterprise reporting systems
Technical support for UB Learns (Brightspace), and learning technology integrations.
Request help using your UBITName@buffalo.edu email account, used for official campus communication.
Provides DNS services for all domains owned by UB including buffalo.edu, including DNS registration.
Install new cables, activate existing cables and request static DHCP addresses.
Request new virtual servers in the Vmware infrastructure.
Request help with UB's centrally scheduled Technology Classrooms
Request a change to your current desk phone.
** Use this form if you're not sure where to start. **
The Access Control Office provides support and facilitation for OnGuard administration and physical reader placement.
Request access or submit support requests for Perceptive Content Document Management System.
Authentication methods that allows users to access multiple applications and websites using UBITname/password credentials
The Office of Medical Computing provides computing services to the medical school departments, divisions, centers, faculty, and staff. Our team of network analysts, user support specialists, and software developers work together to provide support for personal computing, server administration, and software developmental needs. We will continue to evolve and grow to meet the educational, research and administrative computing demands for the Jacobs School of Medicine and Biomedical Sciences.
Report problems connecting to Wi-Fi, including eduroam (UB's fast and secure network).