Popular Services
ITCS Field Services is a division of IT Customer Service serving the workstation and mobile device needs of specific administrative offices at University at Buffalo.
Form for enterprise infrastructure requests or questions.
Order or renew a software license for software that is licensed by UB.
Request help using your UBITName@buffalo.edu email account, used for official campus communication.
The primary resource of centralized technology assistance and for University at Buffalo faculty, students, and staff.
Claim My UB Phone - Assign an existing desk phone and number to a different staff member or role.
Install new cables, activate existing cables and request static DHCP addresses.
Workstation and mobile device assistance for Administrative offices in Capen 4th and 5th floors, including University Club conference rooms.
Technical support for UB Learns (Brightspace), and learning technology integrations.
Report problems connecting to Wi-Fi, including eduroam (UB's fast and secure network).
The Access Control Office provides support and facilitation for OnGuard administration and physical reader placement.
Request access or submit support requests for Perceptive Content Document Management System.
Request new virtual servers in the Vmware infrastructure.
Service Management tool for functional support groups to capture services, service offerings, tickets and asset management.
Request help with UB's centrally scheduled Technology Classrooms
IT assistance to the School of Architecture and Planning's faculty, staff and students.
Request a change to your current desk phone.
** Use this form if you're not sure where to start. **
Provides DNS services for all domains owned by UB including buffalo.edu, including DNS registration.
The Enterprise Oracle Database Infrastructure is a University-wide content database infrastructure, implemented using Oracle DBMS software, to provide a consolidated database infrastructure for the campus.
Request a telephone consultation.
IT support from the University Advancement Network and User Support team.
UB CaaS, formerly WebApps, is a webhosting service providing access to various programming languages and databases.