Popular Services
ITCX Field Services is a division of IT Customer Experience serving the workstation and mobile device needs of specific administrative offices at University at Buffalo.
Form for enterprise infrastructure requests or questions.
Service Management tool for functional support groups to capture services, service offerings, tickets and asset management.
Order or renew a software license for software that is licensed by UB.
Claim My UB Phone - Assign an existing desk phone and number to a different staff member or role.
Request help with UB's centrally scheduled Technology Classrooms
Technical support for UB Learns (Brightspace), and learning technology integrations.
Install new cables, activate existing cables and request static DHCP addresses.
Workstation and mobile device assistance for Administrative offices in Capen 4th and 5th floors, including University Club conference rooms.
IT assistance to the School of Architecture and Planning's faculty, staff and students.
Request access, data loads, new additions and modification of fields, tables and views for enterprise reporting systems
Request help using your UBITName@buffalo.edu email account, used for official campus communication.
The primary resource of centralized technology assistance and for University at Buffalo faculty, students, and staff.
IT support from the University Advancement Network and User Support team.
Support for recording and live streaming in Centrally Scheduled Spaces (CSS)
Faculty and staff may request an Administrative UBITName to use for conducting university business, such as sending email from a service-named account or logging into resources.
Rule changes for Machine Room, Club and Database network firewalls.
Locked out of Duo Two-Step Verification? Request a Duo Bypass Code from the UBIT Help Center.
Request a change to your current desk phone.
** Use this form if you're not sure where to start. **
The Access Control Office provides support and facilitation for OnGuard administration and physical reader placement.
UB CaaS, formerly WebApps, is a webhosting service providing access to various programming languages and databases.
Request to change your UBITName. Certain restrictions apply.