Popular Services
ITCX Field Services is a division of IT Customer Experience serving the workstation and mobile device needs of specific administrative offices at University at Buffalo.
Form for enterprise infrastructure requests or questions.
The primary resource of centralized technology assistance and for University at Buffalo faculty, students, and staff.
Claim My UB Phone - Assign an existing desk phone and number to a different staff member or role.
Order or renew a software license for software that is licensed by UB.
Service Management tool for functional support groups to capture services, service offerings, tickets and asset management.
UB’s self-hosted, flexible AI environment for teaching, learning, research, and development.
Request a change to your current desk phone.
** Use this form if you're not sure where to start. **
Workstation and mobile device assistance for Administrative offices in Capen 4th and 5th floors, including University Club conference rooms.
Request help with UB's centrally scheduled Technology Classrooms
Request an exception to UB's Minimum Security Standards for Desktops, Laptops, Mobile, and Other Endpoint Devices
Request help with classroom furnishings, equipment, fixtures or other elements (non-technology related). Also, request support or report issues for the UB Space Request System (EMS) and/or DAX.
Get help with downloading software provided by UB.
Technical support for UB Learns (Brightspace), and learning technology integrations.
The Office of Medical Computing provides computing services to the medical school departments, divisions, centers, faculty, and staff. Our team of network analysts, user support specialists, and software developers work together to provide support for personal computing, server administration, and software developmental needs. We will continue to evolve and grow to meet the educational, research and administrative computing demands for the Jacobs School of Medicine and Biomedical Sciences.
The Access Control Office provides support and facilitation for OnGuard administration and physical reader placement.
HUB leads can request that staff be granted administrative access to HUB by being added to the 2StepAdminVPN virtual private network.
Request to change your UBITName. Certain restrictions apply.
Faculty and staff can request the creation of a GitHub Enterprise Organization for university business and educational purposes.
Central IT provides licenses for faculty/staff appointments, and volunteer/retiree appointments upon request.
Support for recording and live streaming in Centrally Scheduled Spaces (CSS)
Provides DNS services for all domains owned by UB including buffalo.edu, including DNS registration.