Popular Services
ITCX Field Services is a division of IT Customer Experience serving the workstation and mobile device needs of specific administrative offices at University at Buffalo.
Order or renew a software license for software that is licensed by UB.
Form for enterprise infrastructure requests or questions.
Request help using your UBITName@buffalo.edu email account, used for official campus communication.
Install new cables, activate existing cables and request static DHCP addresses.
Claim My UB Phone - Assign an existing desk phone and number to a different staff member or role.
Request a change to your current desk phone.
** Use this form if you're not sure where to start. **
The primary resource of centralized technology assistance and for University at Buffalo faculty, students, and staff.
The Access Control Office provides support and facilitation for OnGuard administration and physical reader placement.
Service Management tool for functional support groups to capture services, service offerings, tickets and asset management.
Request help with UB's centrally scheduled Technology Classrooms
IT assistance to the School of Architecture and Planning's faculty, staff and students.
Report problems connecting to Wi-Fi, including eduroam (UB's fast and secure network).
Request access, data loads, new additions and modification of fields, tables and views for enterprise reporting systems
Technical support for UB Learns (Brightspace), and learning technology integrations.
Support for recording and live streaming in Centrally Scheduled Spaces (CSS)
Provides DNS services for all domains owned by UB including buffalo.edu, including DNS registration.
IT support from the University Advancement Network and User Support team.
Workstation and mobile device assistance for Administrative offices in Capen 4th and 5th floors, including University Club conference rooms.
The Office of Medical Computing provides computing services to the medical school departments, divisions, centers, faculty, and staff. Our team of network analysts, user support specialists, and software developers work together to provide support for personal computing, server administration, and software developmental needs. We will continue to evolve and grow to meet the educational, research and administrative computing demands for the Jacobs School of Medicine and Biomedical Sciences.