Popular Services
ITCX Field Services is a division of IT Customer Service serving the workstation and mobile device needs of specific administrative offices at University at Buffalo.
Order or renew a software license for software that is licensed by UB.
Form for enterprise infrastructure requests or questions.
Support for recording and live streaming in Centrally Scheduled Spaces (CSS)
Request help with UB's centrally scheduled Technology Classrooms
The Access Control Office provides support and facilitation for OnGuard administration and physical reader placement.
The primary resource of centralized technology assistance and for University at Buffalo faculty, students, and staff.
Claim My UB Phone - Assign an existing desk phone and number to a different staff member or role.
Install new cables, activate existing cables and request static DHCP addresses.
Request a change to your current desk phone.
** Use this form if you're not sure where to start. **
Technical support for UB Learns (Brightspace), and learning technology integrations.
IT assistance to the School of Architecture and Planning's faculty, staff and students.
Request access, data loads, new additions and modification of fields, tables and views for enterprise reporting systems
Service Management tool for functional support groups to capture services, service offerings, tickets and asset management.
Request help using your UBITName@buffalo.edu email account, used for official campus communication.
Workstation and mobile device assistance for Administrative offices in Capen 4th and 5th floors, including University Club conference rooms.
Request to change your UBITName. Certain restrictions apply.
HUB leads can request that staff be granted administrative access to HUB by being added to the 2StepAdminVPN virtual private network.
Faculty and staff may request an Administrative UBITName to use for conducting university business, such as sending email from a service-named account or logging into resources.
The Office of Medical Computing provides computing services to the medical school departments, divisions, centers, faculty, and staff. Our team of network analysts, user support specialists, and software developers work together to provide support for personal computing, server administration, and software developmental needs. We will continue to evolve and grow to meet the educational, research and administrative computing demands for the Jacobs School of Medicine and Biomedical Sciences.
Report problems connecting to Wi-Fi, including eduroam (UB's fast and secure network).