Popular Services
ITCS Field Services is a division of IT Customer Service serving the workstation and mobile device needs of specific administrative offices at University at Buffalo.
Order or renew a software license for software that is licensed by UB.
Form for enterprise infrastructure requests or questions.
Service Management tool for functional support groups to capture services, service offerings, tickets and asset management.
Claim My UB Phone - Assign an existing desk phone and number to a different staff member or role.
The primary resource of centralized technology assistance and for University at Buffalo faculty, students, and staff.
Install new cables, activate existing cables and request static DHCP addresses.
Workstation and mobile device assistance for Administrative offices in Capen 4th and 5th floors, including University Club conference rooms.
Request a change to your current desk phone.
** Use this form if you're not sure where to start. **
Request help with UB's centrally scheduled Technology Classrooms
Request a telephone consultation.
The Access Control Office provides support and facilitation for OnGuard administration and physical reader placement.
Provides DNS services for all domains owned by UB including buffalo.edu, including DNS registration.
Request help using your UBITName@buffalo.edu email account, used for official campus communication.
IT support from the University Advancement Network and User Support team.
Request access, data loads, new additions and modification of fields, tables and views for enterprise reporting systems
IT assistance to the School of Architecture and Planning's faculty, staff and students.
Request to change your UBITName. Certain restrictions apply.
LISTSERV® is a commercial mailing list management system that allows you to subscribe to or create, manage and control an electronic mailing list. LISTSERV® mailing lists are available for official UB academics, business and clubs.
Request new virtual servers in the Vmware infrastructure.
Technical support for UB Learns (Brightspace), and learning technology integrations.
Employees may request to send time-sensitive messages to large segments of campus audiences for some purposes.