VoIP phone set up, configuration and troubleshooting.

Services (8)

Phone Changes

Request a change to your current desk phone.
** Use this form if you're not sure where to start. **

New Phone

Order a new phone for a staff member.

Phone Number Assignment

You have a phone and need a new extension assigned.

Phone Reassignment

Claim My UB Phone - Assign an existing desk phone and number to a different staff member or role.

Phone Set Troubleshooting

Report that a desk phone doesn't work

Courtesy Phone

The need for a new courtesy phone at an entryway location.

Administrative Phone Setup and Feature Provisioning

Set up features primarily used for department administrators that need to monitor, answer or transfer calls across the department

Phone Jack/Cabling Request

Request when you need for a brand new phone jack/line.