My Recently Visited Services
Request help using your UBITName@buffalo.edu email account, used for official campus communication.
UB’s self-hosted, flexible AI environment for teaching, learning, research, and development.
Request a call handler to answer calls, greet callers with recorded prompts and provide them with information and options, route calls, and take messages.
Request a new contact center service queue for your UB department.
Splunk is the Security Information and Event Management System used by the university.
Request when you need for a brand new phone jack/line.
Tools for managing devices monitored by the UB Network Operations Center (NOC)
Request a change to your current desk phone.
** Use this form if you're not sure where to start. **
Updates and modifications to applications used in network monitoring and maintenance. (ie Spectrum, Netstats etc)
Request a Hunt group, which allows incoming calls to a specific target number, such as a main department number, to be answered by a defined group of staff members.
Claim My UB Phone - Assign an existing desk phone and number to a different staff member or role.
IT assistance to the School of Architecture and Planning's faculty, staff and students.
IT support from the University Advancement Network and User Support team.
Support from the University Advancement Application Support group.
The Strategic Portfolio Management Office (SPMO) is responsible for providing a shared decision-making structure and processes to ensure that UB’s finite technology resources are optimally focused to meet university-wide strategic goals, as well as, overseeing the IT portfolio functions that drive strategy, planning, execution and delivery across departmental and enterprise projects.
Form for enterprise infrastructure requests or questions.
Install new cables, activate existing cables and request static DHCP addresses.
UB Box can be used by departments to securely share and store documents, and to administer group access. For IT Staff Only.
Request help with UB's centrally scheduled Technology Classrooms
Receive all voicemails in their email inbox (some exceptions apply)
Order or renew a software license for software that is licensed by UB.