Request help with Technology Classrooms
Request help with UB's Technology Classrooms
Locked out of Duo Two-Step Verification? Request a Duo Bypass Code from the UBIT Help Center.
Request a hardware token for Duo use.
Request equipment for temporary loan.
Report issues using HUB, an application used to manage class registrations, grades, financial aid, personal information, and view unofficial transcripts.
Request help with setting up and/or running your technology event.
LISTSERV® is a commercial mailing list management system that allows you to subscribe to or create, manage and control an electronic mailing list. LISTSERV® mailing lists are available for official UB academics, business and clubs.
Request support for Microsoft licensing issues only, not for purchasing new licenses. UBIT provides licenses for all current faculty, staff, students, and actively teaching adjunct faculty.
Report issues using MyUB.
Request EAB Navigate access, new features, and issues.
Review UBIT hardware standards for students.
If your print job does not print properly, contact Wepa support from 7:00 a.m. - 7:00 p.m.
Maintenance of the software on public workstations.
Report an issue with computers in UB's public computing sites.
Report and issue with the School Information Portal (SIP).
Get help with downloading software provided by UB.
Technical support for UB Learns (Brightspace), and learning technology integrations.
Report a UBbox issue or outage, or request an increase in UBbox quota.
Request to change your UBITName. Certain restrictions apply.
Request help resetting your UBITName password.
Request help using your UBITName@buffalo.edu email account, used for official campus communication.
Get help configuring UBmail on your phone or tablet.
Report issues using the UBVPN virtual private network (VPN) when accessing certain UB services such as UBfs and My Virtual Computing Lab from off campus.
Virus or Malware remediation for students and personal devices.
Report problems connecting to Wi-Fi, including eduroam (UB's fast and secure network).
Report issues with Zoom or request a temporary license for webinars or large meetings