Locked out of Duo Two-Step Verification? Request a Duo Bypass Code from the UBIT Help Center.
Students can sign-out a hardware token for DUO use.
Report issues using HUB, an application used to manage class registrations, grades, financial aid, personal information, and view unofficial transcripts.
Report issues using MyUB.
Request EAB Navigate access, new features, and issues.
Review UBIT hardware standards for students.
If your print job does not print properly, contact Wepa support from 7:00 a.m. - 7:00 p.m.
Report a problem with Ethernet ports in UB's residence halls and on-campus apartments that connect you to "ResNet," UB's high-speed wired network.
Get help with downloading software provided by UB.
Technical support for UB Learns (Brightspace), and learning technology integrations.
The primary resource of centralized technology assistance and for University at Buffalo faculty, students, and staff.
Report a UBbox issue or outage, or request an increase in UBbox quota.
Request help resetting your UBITName password.
Get help configuring UBmail on your phone or tablet.
Report issues using the UBVPN virtual private network (VPN) when accessing certain UB services such as UBfs and My Virtual Computing Lab from off campus.
Virus or Malware remediation for students and personal devices.
Report problems connecting to Wi-Fi, including eduroam (UB's fast and secure network).
Request a temporary license for webinars, large meetings or translated captions in Zoom. Report issues using Zoom.