Updating...
Skip to main content
(opens in a new tab)
Filter your search by category. Current category:
All
All
Knowledge Base
Service Catalog
Search the client portal
Search
Sign In
Show Applications Menu
IT Client Portal
Sign In
Search
Home
CATT
Services
Knowledge Base
More Applications
Skip to Services content
Services A-Z
Search
Services
Service Catalog
Services by Category
Communication and Collaboration
University Telecommunications
Call Centers
Call Centers
Call center user maintenance
Services (3)
Agent, Prompt, and Staff Meeting Requests
Standard contact center work - adds, moves, deletes
Call Center (CCX) Setup
Request a new contact center service queue for your UB department.
Call Center Service Queue Troubleshooting
Report issues with the application or Finesse agents using your UB department call center service queue.
Popular Services
Field Services IT Support
Software Licensing
UB Tech Squad and Help Center Services
Enterprise Infrastructure Services
Phone Reassignment
My Recently Visited Services
Virus/Malware Remediation
Graduate School of Education IT & Marketing Support
Classroom Technology Support
Software Licensing
Software Download Support
Popular Tags
phone
(8)
learning
(4)
network
(4)
teaching
(4)
CATT
(3)
database
(3)
pubsites
(3)
soft-phone
(3)
UBITName
(3)
voicemail
(3)