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    5. Call Centers

    Call Centers

    Call center user maintenance

    Services (3)

    Agent, Prompt, and Staff Meeting Requests

    Standard contact center work - adds, moves, deletes

    Call Center (CCX) Setup

    Request a new contact center service queue for your UB department.

    Call Center Service Queue Troubleshooting

    Report issues with the application or Finesse agents using your UB department call center service queue.

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